Chebucto Community Net Board Minutes November 13 1997 Present: Peter Mortimer, Doug Rigby, Michael Colborne, Peter Morgan, Ben Armstrong, Rob Currie, Joyline Makani, Bernie Hart, David Murdoch, Joan Waldron Absent: Charlie MacDonald, David Trueman Peter Morgan stated that the Board needs to be more organised. Designated members should be assigned to specific area of CCN's operation and management so that they can expect to take care of things if required. The areas of responsibility were discussed and listed and the following assigned: Operations IP's (Training and Support) Ben Armstrong Partnerships Peter Mortimer Finance Doug Rigby Users/Membership Rob Currie Training and Support Clive Bagley Technical David Trueman Troubleshooting/Legal Hugh Wright & John VanGurp Management Developemnt/Outreach/Access Bernie Hart Board/Strategy/Planning Peter Morgan & Michael Colborne Volunteer/HR Joyline Makani & Charlie MacDonald Communications Joan Waldron Policy Hugh Wright & John VanGurp The following were discussed: Ben Armstrong said that training and support should have more support Rob Currie says that membeership backlog is serious. Both Blaine and Rob Currie are swamped. Rob explained how membership enquiries work. Discussion about its relationship to user help. David Murdoch explained how postmaster worked. Membership renewals are most of enquiries. We need to address the paid staff issue. Bernie Hart, Michael Colborne, and Peter Mortimer will work on HR. David Trueman says there is a program which will be added to CSuite which will help track enquiries. We need better service to clients. Finacial Report submitted by Doug Rigby. David Murdoch is dealing with Health Canada project Next meeting November 26. Thomas Raddall Library. Minutes prepared by Joan Waldron.